Frequently Asked Questions

Everything you need to know about your Deliberti shopping experience

What is your standard shipping policy?

We offer worldwide shipping via premium couriers. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on the destination.

How can I return an item?

You can return any unworn item in its original packaging within 14 days of delivery. Please use our online portal to generate a return label and schedule a pickup.

Are the products on Deliberti authentic?

Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from official brand partners and authorized distributors.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure bank transfers for high-value transactions.

Can I track my order status?

Once your order is dispatched, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.

Are duties and taxes included in the price?

For EU customers, VAT is included. For international orders outside the EU, import duties and taxes may be calculated at checkout or collected upon delivery depending on local regulations.